Refund Policy

We value your satisfaction and strive to provide the best service possible.

Missing Items

If your letter does not arrive for any reason, please contact us and we will promptly send you a replacement at no additional cost.

Subscription Cancellation

You can cancel or pause your subscription at any time by logging into your account. Simply navigate to the subscription section and follow the instructions to cancel or pause. If you did not create an account when signing up, please send us an email and we will do it for you. If you encounter any issues or need further assistance, please feel free to contact us.

Refunds

As we are a subscription-based service, we do not offer refunds for any payments already made. However, you can cancel your subscription to prevent future billing. Once cancelled, you will not be charged for any subsequent subscription periods.

If you have any questions about our refund policy, please do not hesitate to contact us.